Hello all!
Just yesterday I had an automatic debit of $19.50 withdrawn from my business account. When I called the 1-800 tracer number, I got a recorded message thanking me for verifying my GreenZap account.
Now I have several problems with this. First off, while I do *have* a GreenZap account, it was already verified (by the usual “penny check” method) way back LAST fall. There is absolutely no reason why they should need to verify me again, especially considering I only used the account like twice, and that, again, was LAST fall!
Second, even if this was a verification process, they definitely shouldn’t be taking out $19.50! Every other online processor takes $2 max…even GreenZap, when I initially got verified, only did like a 75 cent charge. The idea is to make the user tell *exactly* the amount of the charge to prove that they own the bank account that’s being verified; withdrawing almost twenty bucks for this is outrageous.
Third, I ABSOLUTELY DID NOT AUTHORIZE any withdrawals or “verification” procedures.
Fourth, when I went to the GreenZap website and checked, there’s no record of this at all, and I can’t find any notice about a change in their policies or anything.
Has anybody else had anything like this happen with GreenZap recently?
-Cherie, steaming
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