Holy shit! Cindy that’s the same hosting mob that I’m having bother with!!
Not as bad as your problems with them, but I’m trying to transfer a domain out from them, went through all the paperwork and got confirmation from registration companies involved that it would transfer .. 3 weeks ago! and I’m still waiting on the TAG being changed too!!!? mad
As you say they seem to have went downhill since being taken over, the previous guys were really helpful and pretty prompt with emails etc.
I can’t believe how crass their comment to you of ‘you’re on first page of google so you can afford it’ is!!? I guess that shows their main driver is simply profit rather than service!
Big hint .. look after customers, they are your business!!
